999d Terms & Conditions

These Terms & Conditions ("Terms") form a legal agreement between the 999d platform ("Platform", "Site", "we", "us") and its users ("User", "Member", "you"). These Terms apply to users in Bangladesh.

1.1 Key Definitions

• Platform: The 999d website, mobile site, and all associated digital services.
• Account: Each user's individual registered profile.
• Balance: The amount of funds deposited and available in an account.
• Bonus: Additional funds or benefits granted under a promotional offer.
• Wagering Requirement: The obligation to place a specified amount in bets before a bonus can be withdrawn.

1.2 Acceptance of Terms

By accessing the platform, registering, or using any service, you are considered to have fully read and agreed to these Terms, our Privacy Policy, and our Responsible Gaming guidelines. If you do not agree to these Terms, please refrain from using the platform.

2.1 Registration Requirements

To open an account at 999d, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age.
• You must be a legal resident of Bangladesh.
• All information provided during registration must be completely truthful, accurate, and your own.
• One person may only open one account.
• You are of sound mind and are using the platform of your own free will.

2.2 Multiple Accounts Prohibited

Operating multiple accounts from the same person, household, device, or IP address is strictly prohibited. If a user is found to be operating multiple accounts, 999d reserves the right to close any or all such accounts and cancel any bonuses held in them.

2.3 Identity Verification

999d reserves the right to verify a user's identity at any time. Failure to provide the required documents for identity verification may result in the account being temporarily suspended. Withdrawal requests may not be processed until verification is complete.

999d is firmly committed against underage gambling. This platform is operated for individuals aged 21 and above only.

3.1 Age Verification Process

Initial age verification is completed based on the date of birth provided at registration. Additional verification documents may be required for withdrawal requests or for depositing significant amounts. Valid government-issued ID such as a national identity card or passport is accepted for verification.

3.2 Parental Responsibility

We ask parents to take the necessary steps to prevent their underage children from accessing this platform. Please use password protection on devices and parental control software.

4.1 Deposit Terms

The following conditions apply when depositing funds at 999d:

• The minimum deposit amount is ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Only deposit from a payment account registered in your own name.
• Deposits from accounts held in a third party's name are strictly prohibited.
• The deposit amount will be added to your account only after it has been successfully verified.

4.2 Withdrawal Terms

The following conditions apply for withdrawal requests:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawal processing generally takes between 15 minutes and 2 hours.
• Withdrawals may be restricted until the wagering requirement on an active bonus is completed.
• Large withdrawals may be held pending completion of identity verification.

4.3 Payment Processing

All financial transactions are secured by SSL encryption. 999d reserves the right to delay or cancel any transaction if financial fraud or suspicious activity is detected. Transaction fees may be charged by the payment provider where applicable.

5.1 Welcome Bonus Terms

New members can receive a 100% bonus on their first deposit — up to ৳15,000. The following conditions must be met to receive this bonus:

• The bonus applies only to accounts making their first deposit.
• The minimum deposit amount is ৳100.
• The bonus amount will never exceed ৳15,000, regardless of how much is deposited.
• The wagering requirement must be met before the bonus funds can be withdrawn.

5.2 Wagering Requirement

Before withdrawing a bonus, you must wager 15 times the bonus amount received. The calculation is based only on the bonus amount, not on the total of the deposit plus the bonus.

Example: If you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance is ৳2,000. To withdraw the bonus, you must wager ৳1,000 × 15 = ৳15,000.

5.3 Other Promotion Terms

Each promotion and offer has its own detailed terms, which are provided alongside that offer. 999d reserves the right to modify, suspend, or cancel any promotion at any time. If bonus abuse or fraud is suspected, the relevant bonus and winnings may be cancelled.

5.4 VIP Program

The 999d VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback and special benefits are provided at each tier. 999d reserves the right to make the final decision on tier upgrades or changes.

6.1 Prohibited Activities

The following activities are strictly prohibited while using the platform:

• Fraud, deception, or any other fraudulent activity.
• Using software, bots, or automated systems to operate games.
• Unauthorized access to another user's account.
• Exploiting system errors or bugs to gain an unfair advantage — and it is mandatory to report any such errors to support immediately.
• Using the platform for money laundering or any other illegal purpose.
• Threatening or abusive behavior toward other users or staff.
• Uploading or transmitting corrupted or virus-infected software.

6.2 Gaming Etiquette

All users must treat other players and staff with respect. Abusive language or hateful comments in live casino or interactive sessions are prohibited.

6.3 Consequences of Violations

If the above rules are violated, 999d may take any of the following actions:

• Issue a warning.
• Temporarily suspend the account.
• Permanently close the account and void winnings.
• Take legal action where applicable.

7.1 Password Security

Follow the guidelines below to keep your account secure:

• Use a strong, unique password that you do not use anywhere else.
• Do not share your login details with anyone.
• If you notice any suspicious activity, change your password immediately.
• Log out after using a public or shared device.

7.2 Account Security Responsibility

You are responsible for all activity carried out from your account. 999d is not liable for any loss resulting from disclosing your account details to a third party. If you suspect unauthorized use, notify our support team immediately.

7.3 Platform Security Measures

999d keeps all data and transactions secured by SSL encryption. Our games undergo regular quality control testing to ensure fair play. If a suspicious login or activity is detected, additional verification steps may be added to the account.

8.1 Service Guarantee

The 999d platform is provided on an "as is" basis. We cannot guarantee uninterrupted or error-free service. The service may be temporarily disrupted due to technical issues, maintenance, or external factors.

8.2 Limit on Financial Losses

999d is not liable for any indirect, incidental, or consequential losses. In the case of losses caused by a technical error on the platform, liability is limited to the amount of directly provable loss.

8.3 Risk of Gambling

Financial risk is inherent in online entertainment. Users participate on 999d entirely at their own responsibility. Always play within your means and do not place larger bets in an attempt to recover lost money.

8.4 Third-Party Services

999d is not responsible for the actions of game software, payment providers, or other third-party services. When using third-party links or services, the terms and conditions of that party will apply.

9.1 Complaint Submission Process

In the event of a dispute or complaint, please follow the steps below first:

• Contact us through our 24/7 live chat support.
• Send an email to [email protected] with a detailed description.
• Attach all relevant information and screenshots supporting the complaint.
• After a complaint is submitted, our team will investigate and respond as quickly as possible.

9.2 Dispute Resolution Policy

Every dispute will be investigated impartially. In disputes regarding game outcomes, server logs will be considered as final evidence. The decision of 999d will be considered final, however every claim will be considered honestly.

9.3 Applicable Law

These terms and conditions and any related disputes will be resolved in accordance with relevant international regulations. Both parties will first attempt to resolve disputes through negotiation.

10.1 Right to Modify Terms

999d reserves the right to change, amend, or update any part of these terms and conditions at any time. Changes will take effect as soon as they are published on this page.

10.2 Notification

For important changes, we will attempt to send a message to the registered email address. However, it is the user's own responsibility to stay informed about changes. Continued use of the platform after any changes will be considered acceptance of the amended terms and conditions.

10.3 Previous Versions

The latest version published on this page is the one currently in effect. Previous versions are no longer valid.

11.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the entire agreement between 999d and the user. No verbal statement by any staff member or any other communication can alter these written terms and conditions.

11.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

11.3 No Waiver

If 999d does not exercise any right in a particular instance, this will not be considered a permanent waiver of that right.

11.4 Language

The original version of these terms and conditions is written in Bengali. If any translation is provided, the Bengali version will be considered authoritative.

11.5 Account Closure Terms

Users may request the closure of their account at any time through support. All applicable wagering conditions must be fulfilled before an account is closed. 999d also reserves the right to close an account in the event of a breach of the terms and conditions.

If you have any questions, concerns, or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24 hours a day, 7 days a week — chat directly from any page on the platform.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

We take all complaints seriously and will do our best to provide a resolution as quickly as possible.